View Articles by Category

There are no sub categories

Category » Error Messagesrss button

(Page 1 of 2)      Prev | 1 | 2 | Next

There were 26 articles found in this category:

  1. question"Unable to verify license - please restart program. Connection closed by foreign host"
    This article applies to the following product(s): VNC VNC Enterprise Edition VNC Personal Edition VNC For license checking, each instance of VNC Server in Virtual Mode registers the fact that it is running by creating a UNIX domain socket in /tmp/.vncserver-license. Every time an instance accept ...
  2. questionInvalid license key
    When trying to apply a license key to VNC Server, you may receive an error "Invalid license key". Please ensure you are trying to apply the license key to the correct version of VNC Server (v4.x license keys will not work on v5.x VNC Server software on Mac OS X or *NIX and vice versa). Ensure ...
  3. questionUnable to licence server: "XML error 0:0 Error: First Tag not found"
    When running the license wizard or vnclicense -add from the command line, you may see the error "XML error 0:0 Error: First Tag not found". This is likely to mean that the Windows Event Log service is not started. Restart the service: Start > services.msc Navigate to the Windows Event Log s ...
  4. questionI'm receiving the error "Failed To Connect: Connection Refused (10061)"
    This error normally indicates that an endpoint was reached by the connection attempt (so some kind of host/computer) but that no service was running on that port and so the connection was refused. Common causes of this problem are: That the service is not running That the service is not running ...
  5. questionI'm receiving the error "Connection reset by peer (10054)"
    "Connection reset by peer" generally suggests a network issue (not related to the application itself), this could be due to either misconfigured or faulty network hardware. "Connection reset by peer" specifically means that, as far as the application reporting the error is concerned, the other e ...
  6. question"Secure encryption key is missing or corrupt" error on Windows
    This article applies to the following product(s): VNC VNC Enterprise Edition VNC Personal Edition If you receive a "Secure encryption key is missing or corrupt" error on Windows, you need to invoke the program "vncserver.exe" with the following command line arguments (depending on which mode VN ...
  7. questionVNC Server won't start - "RegisterEventSource: The interface is unknown (1717)"
    When attempting to start VNC Server on Windows, you may see the following error: "RegisterEventSource: The interface is unknown (1717)" This error indicates that the Windows Event Log service is not started. Restart the service: Start > services.msc Navigate to the Windows Event Log serv ...
  8. questionSetblocking. An operation was attempted on something that is not a socket (10038)
    This article applies to the following product(s): VNC After upgrading to VNC v5.0, you may receive the following error: Setblocking. An operation was attempted on something that is not a socket (10038) This error occurs because a third-party application is interacting with the networking confi ...
  9. questionError 'getEthernetMAC failed'
    VNC Server needs to be able to read the MAC address of the computer for licensing purposes. Some virtualization software does not provide a MAC address for the virtual servers it hosts. You can verify that this is the problem by running the following command: /sbin/ifconfig This will list all th ...
  10. questionI'm receiving the error "The dynamic linked library SHLWAPI.dll could not be found in the specified path.."
    This error message is specific to Windows NT 4.0. Installing Internet Explorer 4 or higher, will resolve the issue.
  11. questionI'm receiving the error "Connection Timed Out" (10060)
    "Connection timed out" indicates that no response was received from the specified IP address, even to reject the connection. It usually indicates a misconfigured router or firewall. If you are running any firewall software on the VNC Server computer, please either disable it or configure it to a ...
  12. questionI'm receiving the error "Error: could not run xauth"
    This means that the xauth program was not found. This is needed to start a VNC Server desktop, but is often not on root's PATH. You will need to add the appropriate directory to your PATH. When the software was installed, it will probably have flagged a warning that xauth was not on the PATH and ...
  13. questionI'm receiving the error "An authentication error occurred. See the server error log for details".
    This article applies to the following product(s): VNC Enterprise Edition/VNC Personal Edition 1) This error is usually received because the Application Event Log of the VNC Server machine you are trying to connect to is full. When using Windows authentication, VNC needs to be able to log the au ...
  14. questionError during installation of VNC Server - "MoveFile failed; code 5. Access denied"
    There are conflicts with both InnoSetup and MSI installers with resident security software/security scanner. When running the VNC Server installer, you may receive an error: "An error occurred while trying to rename a file in the destination directory: MoveFile failed; code 5 Access denied." Thi ...
  15. questionI'm receiving the error "A socket operation was attempted to an unreachable network (10051)".
    This error means that a socket operation was attempted to an unreachable network. It usually means that the local software (in this case VNC Viewer) is unable to find a route to reach the remote host (VNC Server computer). It could suggest an underlying network issue, or is more likely simply a ...
  16. questionI'm receiving the error "A socket operation was attempted to an unreachable host. (10065)."
    This error means that a socket operation was attempted to an unreachable network. It usually means that the local software (in this case VNC Viewer) is unable to find a route to reach the remote host (VNC Server computer). It could suggest an underlying network issue, or is more likely simply a ...
  17. questionI'm receiving the error message "Connection aborted (10053)."
    This error means that VNC Server has aborted the connection. The established connection was aborted in the host machine, possibly due to data transmission time-out or a protocol error. Please see the Application Event Log of the VNC Server machine, for a more detailed error message, on why the c ...
  18. questionI'm receiving the error "The requested name is valid, but no data of the requested type was found (11004)."
    Winsock Errors are Microsoft Windows Sockets (TCP) errors, not VNC errors, and are not directly related to VNC software. This specific Winsock error implies some type of Name Resolution issue within the network environment. VNC software does not directly perform any type of Name Resolution, it ...
  19. questionI'm receiving the error "An attempt was made to access a socket in a way forbidden by its access permissions (10013)"
    This error normally occurs because the VNC Server PC has some internet security software operating that prevents the VNC Server software from binding to a port. This theory can be tested by disabling any Internet security software (such as Norton, ZoneAlarm, Kaspersky, McAfee) temporarily to s ...
  20. questionI'm receiving the error "No Matching Security Types"
    You will receive this error when: You try to connect to a VNC Server that has encryption set to 'always on' from a VNC Viewer that does not support encryption You are connecting from a VNC Viewer that has encryption set to 'always on' to a VNC Server that does not support encryption. It is not ...
(Page 1 of 2)      Prev | 1 | 2 | Next