Can I connect to Iphone, Ipad or Ipod touch to view and control its screen from my computer?
Unfortunately, Apple do not provide the resources for developers to write applications to control iPhone/iPad. If this does happen in the future, then of course we will look at providing this functionality. Unfortunately, Apple do not provide the resources for developers to write applicatio ...
- Do you currently have a VNC Viewer for Blackberry?
We currently do not produce a VNC Viewer for Blackberry but this is being considered for a future release.
- Notes on using VNC over a VPN connection
In certain circumstances a user may be required to connect over a VPN (ie, access to an enterprise network). Using VNC over a VPN connection may suffer from certain problems, which are generally underlying configurations with the VPN hardware/software. 1) VPN's reduce the MTU (maximum transmissi ...
- How can I improve my slow VNC connection? ("I'm receiving slow performance")
There are a few settings that can be modified in the VNC Viewer and VNC Server to help the situation. From within the VNC Server properties there are a few desktop optimisation settings you could try changing: Remove desktop background Disable user interface Optimise screen capture (mirror driv ...
- Support for proxies
VNC Enterprise/Personal Edition provides proxy support for HTTP Connect and SOCKS5 from the VNC Viewer application. At present proxy authentication is not supported. The VNC Java Viewer does not provide proxy support at present.
- Updating/Replacing your license key
Windows You can enter your new key into your VNC Server by running: Start > Programs > RealVNC > Advanced > Enter Server License If you did not install the start menu icons you can do: Start > Run... > "C:\Program Files\RealVNC\VNC4\vncconfig.exe" -noconsole -license And if you ...
- Does VNC log information for auditing purposes?
Yes, VNC logs the following: The time and originating IP address of all connection attempts The user name of the connecting user, if platform native authentication is being used The time of all disconnections Error messages On Windows, VNC logs this to the built-in Windows Application Event Lo ...
- Can I view only one of the displays of my multiple-monitor computer?
Yes, you can tell VNC Server to only serve one of your multiple displays. Windows: This is done using the "DisplayDevice" parameter, which is available under VNC Server properties. Open VNC Server Options. Navigate to the "Expert" tab. Select "DisplayDevice". You can tell it which display to se ...
- How do I use VNC to connect to another computer over the internet?
Please be sure to read this guide fully, and ensure that each step is completed, otherwise the connection will not work. To connect to a VNC Server computer over the internet, you'll need to first configure the VNC Server computer's network, to accept the connection. Communications between comp ...
- How do I upgrade from my current version of VNC ?
To upgrade VNC, you simply need to download the latest release from our website here: Enterprise Edition customers: http://www.realvnc.com/cgi-bin/download.cgi?product=enterprise4 Personal Edition customers: http://www.realvnc.com/cgi-bin/download.cgi?product=personal4/winvnc Once you've downloa ...
- Does RealVNC support wake on LAN
RealVNC currently does not have any inbuilt support for wake on LAN. We are looking in to releasing this in future versions.
- Does RealVNC support IPv6
Platforms supporting IPv6 VNC Enterprise Edition 4.1.7 and later & Personal Edition 4.1.2 and later support both IPv6 and IPv4 on the following platforms: Windows XP, 2003 and above (with Microsoft TCP/IP Version 6 installed) GNU/Linux 2.2.x and above (with IPv6 module loaded or built-in to ...
- Do RealVNC provide Beta software?
Occasionally Beta software will be announced and this will be posted on the news section of our website.
- Does RealVNC support 64bit operating systems?
Yes, RealVNC Personal and Enteprise Edition fully supports both 32 & 64bit operating systems. Both versions are available for Unix and Windows operating systems.
- Does RealVNC support remote chat?
Yes, RealVNC Personal and Enteprise Edition E4.5.0 and above fully support remote chat out of the box. You can check this is enabled by looking under options then input and enable chat
- Does RealVNC support remote printing?
Yes, RealVNC Personal and Enteprise Edition E4.5.0 and above fully support remote printing out of the box. You can check this is enabled by looking under options then printing.
- How can I enter and exit full screen?
You can enter and exit full screen mode using the toolbar at the top of the VNC viewer window. The F8 key can be used to hide and unhide this toolbar
- Do you provide support for VNC Free Edition?
We do not currently provide technical support for VNC Free Edition. VNC Free Edition Documentation can be found on our website here: http://www.realvnc.com/products/free/4.1/ You may also want to reference the general VNC Documentation, including the FAQ, Getting Started guide, and links to doc ...
- Do you provide telephone support?
We do not currently provide telephone support, although we will escalate support issues to telephone where needed. Please submit all technical queries through the form on our website, which can be found here. Our standard support response time is 24-hours on working days, however response times ...
- I'm receiving the error "AES authentication failure".
The AES authentication error indicates that the network is potentially very lossy--lossy enough to fool the TCP checksum but not the more robust AES checksum performed by VNC Viewer. One definite cause of this error is the Broadcom NetXtreme II gigabit NIC has a setting "Large Send Offload" enab ...
