Print screen doesn't work
Please note that the behaviour of the "Print Screen" key (and certain other special Windows key combinations) in the Windows version of VNC Viewer can be modified by the "Pass special keys directly to VNC Server" setting. See http://www.realvnc.com/products/enterprise/4.6/docs/af1016150.html#Ra ...
- White rectangle on screen when connecting from the Java Viewer using IE 9
It is possible that IE9's "ActiveX Filtering" option is enabled, which blocks Java applets. This needs to be disabled for the RealVNC Java applet to load. For security reasons, it is best to leave the feature ON in general, but to get the RealVNC Java Viewer to work, you simply need to "white l ...
- I cannot send a Ctrl-Alt-Delete combination to my Windows 7 computer, through VNC
Versions 4.5.3 and above of VNC Enterprise/Personal Edition will work with Windows 7. However there is a default system policy in Windows 7 that prevents system services from sending Ctrl-Alt-Del (the Secure Attention Sequence, "SAS"). Note that only the service-mode server may process this key ...
- File Transfer debug logs
When DebugClipboardHelper is set to true in the expert tab, file transfer information is logged to the temporary folder in Windows - C:\temp\vnclipboard.txt
- Start VNC Server from the command line with no status dialog
To start a user-mode VNC Server from the command line without displaying the status dialog, run "winvnc4.exe -showstatus=0" For a service-mode VNC Server, run "winvnc4 -showstatus=0 -start"
- How do I connect to a Listening Viewer from the command line?
To connect to a Listening Viewer from the command line on the VNC Server, open a command prompt and enter: "C:\Program Files\RealVNC\VNC4\winvnc4.exe" -service -connect <ip address> where <ip address> is the IP address of the Listening Viewer machine.
- Secure encryption key is missing or corrupt on Windows
You will need to invoke the program "vncconfig.exe" with the following command line arguments (depending on type of server mode) in order to generate the private RSA key: vncconfig.exe -service -generatekeys (for service-mode VNC Server) vncconfig.exe -generatekeys (for user-mode VNC Server)
- I'm receiving the error "The event log is full"
This error message suggests that the Application Event Log of the VNC Server machine you are trying to connect to, is full. When using Windows password authentication, VNC needs to be able to log the authentication to the Windows log, for auditing purposes. On the VNC Server machine, please navi ...
- I'm not able to click the "office button" in Office 2007.
The Office 2007 ribbon, and the large office button are presented as a "layered" window, and can only be captured if the "UseCaptureBlt" parameter is enabled, in VNC Server properties. Open the VNC Server Status (double click on the VNC icon, in the system tray). Click "Configure.." Click on "A ...
- Can I blank the remote computer's display when I connect?
Yes, you can do so by selecting the following option from the Desktop tab of VNC Server Properties (Privacy); - "Blank the server's screen while viewers are connected"
- My cursor appears to blink/flicker on the server's physical display.
This is normal when using "Capture alpha-blended windows" and is an artefact of the way in which Windows handles alpha-blended windows and cursors. You should get less flicker if you are using the VNC Mirror Driver (which is installed and enabled by default), please ensure that you select 'Optim ...
- How can I disable the Connection Notification pop-up that appears when a new user connects to VNC Server?
To disable the Connection Alert feature, set the "ConnNotifyTimeout" setting in the VNC Server "Expert" settings tab to "0".
- I'm using ISA Server 2003 and I can't connect to VNC Server on another network.
This potentially affects all versions of Microsoft ISA Server, but we've only encountered it with ISA Server 2003. Your ISA Server may be configured to "police" the outbound connections of your network, essentially meaning that it's acting as a firewall for everything that attempts to go out of ...
- Where are Address Book files stored? Can I share them?
VNC Address book files are stored in: Windows XP: C:\Documents and Settings\\Application Data\RealVNC\VNC Address Book Vista/Windows 7: C:\Users\\AppData\Roaming\RealVNC\VNC Address Book Mac OSX /Users//Library/VNCAddressBook You can share the .vnc files from the address book, but if you have ...
- Can I create a shortcut with the connection details pre defined?
Create your shortcut to VNC viewer first, then right click the shortcut and choose properties. You will see similar to below depending on your installation path of VNC viewer. "C:\Program Files\RealVNC\VNC4\vncviewer.exe" Append the end with the required IP address or hostname follow by the port ...
- How do I use VNC to connect to another computer over the internet?
Please be sure to read this guide fully, and ensure that each step is completed, otherwise the connection will not work. To connect to a VNC Server computer over the internet, you'll need to first configure the VNC Server computer's network, to accept the connection. Communications between comp ...
- I'm getting a black screen when I connect to my VNC Server computer
The main reasons you may encounter this are: * You're connecting to Windows Media Center or similar software * You're trying to connect to a computer that's using Fast User Switching (i.e. you are in a switched out session) The workaround for Windows Media Center is below. We do not support Fast ...
- Can I prevent users from closing VNC server, or changing the configuration settings?
Please note that the following is only applicable if the user has local administrator rights. If they do not, they will not be able to stop VNC Server, or modify the configuration settings. If the users have local administrator rights then you can make it difficult, but not impossible. The valu ...
- Does VNC log connections to the network domain controller?
The VNC Server for Windows *always* attempts the extra logging to a Domain Controller if the user is being authenticated natively to Windows, rather than via VNC Password or equivalent. There are three ways this might happen: 1. SSPI Single Sign-On or username/password fall-back 2. SSO Single Si ...
- I've installed VNC on my computer, but I can't see an icon in the notification area (system tray).
It sounds as though you may be using Microsoft RDP. RDP doesn't actually connect to the console session by default (the screen you'd see if you were sitting in front of the computer). It creates it's own virtual session, meaning that VNC is in fact running correctly in the background, but the sy ...
