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There were 5 articles found in this category:

  1. questionIssue with China Unicom iPhones without wifi
    Versions 1.0 and 1.1 of VNC Viewer for iOS will not install on China Unicom iPhones without WiFi. This was fixed in version 1.2.
  2. questionCan I connect from my iOS device to Screen Sharing built-in to Mac OS X?
    You can connect to Screen Sharing built-in to Mac OS X, but please note that Apple have identified issues in this service which may impact behavior and performance. Instead, RealVNC recommends installing VNC on the computer you want to control. Free and trial licenses are available. Start with w ...
  3. questionCan I connect via VNC Viewer over a VPN connection on my iPhone?
    Yes, by default iPhone and iPod touch support VPNs that use the L2TP, PPTP, or Cisco IPSec VPN protocols. This means you can simply configure your device with the correct VPN settings, and then load VNC Viewer as you normally would. Apple's official knowledgebase: iPhone and iPod touch: Setting ...
  4. questionI can connect over Wi-Fi, but I cannot connect over 3G or from another network
    If you're able to connect over your Wi-Fi connection but not over 3G (or Edge, GPRS), or if you've not tried Wi-Fi and simply can't connect over 3G, this is because you need to configure the network where your VNC Server computer is, to allow the connection. When connecting over your own Wi-Fi c ...
  5. questionCan you give me a refund for my iTunes App Store purchase?
    Unfortunately, this is not possible. All purchases made through the Apple iTunes App Store are dealt with entirely by Apple - we do not receive any of your account details, nor can we verify purchases. To apply for a refund from Apple, navigate to your your Account Settings in iTunes. Please see ...