We do not currently provide technical support for VNC Free Edition.

VNC Free Edition Documentation can be found on our website here:
http://www.realvnc.com/products/free/4.1/

You may also want to reference the general VNC Documentation, including the FAQ, Getting Started guide, and links to documentation for older releases.

Another way to find what you're looking for is to search our website and mailing list archives. The mailing list has been running for several years and there are tens of thousands of items.